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South Africa

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NICI Infrastructure
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Telecommunication Infrastructure | Informatics | ICT Training and Development | Broadcasting/Media


Telecommunication Infrastructure

Responsible Ministry: The Ministry for Posts, Telecommunications and Broadcasting

Telecommunication Operator:

  • Telkom South Africa (Ltd.) provides basic telecommunication services (70% of the company is still state-owned); a second operator license is expected for the year 2000.
  • Cellular Operators: Mobile Telephone Network (MTN) and Vodacom (50% owned by Telkom).
  • Private Operators: Eskom and Transtel
  • Telecommunication Regulator: The Independent Communications Authority of South Africa (ICASA) was brought into being on the 1st of July 2000.

Teledensity:

  • Total: 13.77 (1999)
  • Largest cities: 41.52 (1999)
  • Rest of the country: 8.18 (1999)

Digital main lines: 99.00% (1999)

Waiting list for a telephone line:

  • Total: 116,200 (1999)
  • Average waiting time: 0.3 year (1999)
  • Total demand (k): 5,609.1 (1999)
  • Satisfied demand (%): 97.9 (1999)

Telephone Tariffs:

PSTN connection charge - residential US$ 34
PSTN connection charge - business US$ 34
PSTN monthly subscription - residential US$ 9.1
PSTN monthly subscription - business US$ 11.9
3 minutes local call US$ 0.08

Source: World Telecommunication Indicators, 2000/2001

Public telephones: 173,060 (1999)

Public telephone per 1,000 inhabitants: 3.95 (1999)

Mobile cellular subscribers: 5,269,000 (1999)

Mobile cellular subscribers per 100 inhabitants: 12.01 (1999)

Cellular subscribers as a % of total telephone subscribers: 49.0 (1999)

Mobile cellular tariffs (1999):

Connection charge US$ 16
Monthly subscription US$ 27.8
3 minute local call - peak US$ 0.74
3 minute local call - off-peak US$ 0.33

Source: World Telecommunication Indicators, 2000/2001

Telecommunications revenue (M US$): 3,935.8 (1999)

Telecommunications investment (M US$): 1,370.2 (1999)

Telecommunications investment as a % of revenue: 34.8 (1999)

Telecom equipment exports (M US$): 142.3 (1999)

Telecom equipment imports (M US$): 1,244.4 (1999)

Community access centres:

The telecommunications Act in November 1996 established the statutory body called the Universal Service Agency (USA). USA’s main focus is on the provision of universal service and access of information throughout South Africa. USA is mandated to find ways to achieve universal service, particularly catering access and telecommunication services to the rural areas. A Universal Service Fund was set up to subsidize "needy persons towards the cost of the provision to or the use by them of telecommunication services," and to repay Telkom and other license holders with universal service obligations for extending their services to poorly or under-served communities. One of USA’s projects has been focussed on the establishment of Internet facilities through community telecentres. The telecentres are established through the USA franchise wherein the applicant/organization must fulfill certain criteria set by USA. In addition to infrastructure requirements, USA’s selection criteria also include considerations for socio-economic development of the community to be served by the telecentre, as well as sustainability and provision for women’s involvement. Thus far, 68 telecentre applications (including pilot projects) have been approved throughout South Africa.

In order to assist the Universal Service Agency in implementing the first set of telecentres, and particularly for the "under-served" areas across South Africa, the International Development Research Centre (IDRC) provided funding for USA through the South African Telecentre Development Project (SATDP). This fund will be used to implement six to ten of the first 80 telecentres planned under USA. Two of the projects are now operational: the Turntable Trust, Bulwer [http://www.sn.apc.org/ttt] and the Mamelodi Area Community Information Service [http://mweb.co.za/mamelodi/main1.html].

Facsimiles: 150,000 (1998)

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Informatics

Lead Organizations: Telkom South Africa Limited, South African Telecommunications Regulatory Authority (SATRA), Mobile Telephone Network (MTN), Vodacom, Commission for Information Technology (established with a mandate of initiating public and private partnerships in ICTs) and Council for Scientific and Industrial Research (CSIR)

Computers per 100 inhabitants: 5.47 (1999)

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ICT Training and Development

The Telecommunication Act of 1996 created the Human Resources Development Fund. Telecommunication licensees will contribute to the fund and these contributions will be paid into the National Revenue Fund. The Fund will be used to pay grants and subsidies to "promote the provision of adequately skilled human resources at all levels of the telecommunications sector in numbers sufficient for the telecommunication needs of the Republic."

The Act enables the payment of the following 11 types of donations, contributions, subsidies and grants by the Director-General:

1. Donations and contributions to the funds of the South African Qualifications Authority (1)

2. Telecommunication education, research and training (2)

2.1 Training and retraining of unskilled and under-skilled persons (3)

2.2 Training of artisans and technicians (4)

2.3 Undergraduate tertiary education.

a. the extension or improvement of courses of study and instruction in telecommunication, technology and engineering at universities and technikons (5)

b. the awarding to students of bursaries, scholarships, prizes and other financial assistance for the purposes of undertaking any such course (6)

c. the facilitation of the mobility of teaching staff and students of universities or technikons, between those institutions and the telecommunication industry (7)

d. the provision of assistance in the fields of telecommunication, technology or engineering by one university or technikon to another (8)

2.4 Postgraduate study and research.

a) the extension or improvement of postgraduate and research courses and instructional programs in the field of telecommunication, technology and engineering at universities and technikons (9)

b) the provision, by universities and technikons, of research and other services to the telecommunication industry (10)

2.5 Support for science and technology at schools.

a) To secondary or primary schools for the purposes of projects, schemes and programs to stimulate interest among pupils in telecommunication and technology (11)

Also created out of the Telecommunication Act of 1996 and the government’s Telecommunication White Paper is the Houwteq Learning Centre. The learning centre is a project with a scope to respond to market demand, enhance human resource development, research and development, and standardization of software specifications and equipment testing. The training centre will amongst others primarily focus on the following components:

  • Telecommunications Software Engineering
  • Telecommunication equipment testing & calibration
  • Electromagnetic Compatibility (EMC) and Safety
  • Telecommunications Software and Technology
  • National Telecommunications Spectrum Management R&D
  • Skills Development for Telecommunications Standards Management
  • Skills Development for Information Technology for Communications

For more information: http://docweb.pwv.gov.za/projects/multimedia/houwteq.html

Apart for the Human Resources Development Fund, the Department of Education has established SchoolNet South Africa. SchoolNet SA is the national body that coordinates the linking of South African schools to the Internet. The structure of SchoolNet SA consists of a transitional executive council with participants from the Department of Education, Department of Arts, Culture, Science and Technology, and regional school networking organizations. Provincial "SchoolNets" are encouraged and supported while three advisory groups focussing on issues of connectivity and technology, human resource development and training, and content generation and curriculum will provide direction for SchoolNet policy. The National SchoolNet office is currently funded and housed at the International Development Research Centre’s Regional Office for Southern Africa in Johannesburg.

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Broadcasting/Media

South Africa’s broadcasting industry is scheduled to be open for competition in the year 2000. One of the areas in broadcasting that will be opened to competition is signal distribution. The Independent Broadcasting Authority (under the Ministry of Posts, Telecommunications and Broadcasting), is responsible for regulating broadcasting signal distribution. IBA interprets signal distribution competition as "the establishment of transmission infrastructure, maintenance and operation of signal distribution facilities by or on behalf of the broadcasters."

There are two carriers of signal distribution in South Africa at the present time: Sentech and Orbicom. Sentech is the largest of the two and was originally the signal distributor for South African Broadcasting Corporation (SABC). In April 1998, Sentech was established as autonomous public enterprise. Telkom provides telecommunications links between studio and transmission sties and between transmission sites.

Since telecommunications, information technologies and broadcasting technologies are beginning to converge, the need to merge the IBA and SATRA becomes more urgent. The merge is scheduled to take place in March 1998; however, due to a variety of reasons, the merger has been put on hold. One of the issue is that the two authorities are at different levels of establishment and that outcomes of from the Broadcasting Act issued in 1998 have raised a number of additional constraints.

The issue exists of whether the convergence of media and telecommunications technologies should be promoted in the South Africa to create a multimedia industry. SATRA believes that convergence should be promoted through the interaction of Government, regulators, multimedia service providers and network providers/signal distributors. Extra care must be taken in order that the two policy goals are both necessary, the building of a multimedia industry and the provision of universal telecom services, do not impede on each other, hence retarding South Africa’s potential as a player in the global information economy.

Broadcasting and Media Agency:

  • The Independent Broadcasting Authority (IBA) is the responsible body for licensing media broadcasters. It also formulates the broadcasting policy but this responsibility will be transferred to SATRA once the government approves the merger between SATRA and IBA.

Radio and Television Operators:

  • National Television Operator: The South African Broadcasting Corporation (SABC) broadcasts are in 11 official languages in three full-spectrum channels. BBC World Service can be seen on Channel 2 while CNN International can be seen on channel 3.
  • Private TV Operators: E-TV, M-Net, and DSTV
  • National Radio: SABC Radio
  • Other Radio Stations:
    • Private Radios: 5FM, KFM, Radio Pulpit, Radio Oranje, Cape Talk, Highveld Stereo, 702 Talk Radio.
    • University Radio: 104.5 University of Cape Town Radio, 89.7 Rhodes Music Radio
    • Amateur Radio: Zululand Amateur Radio Club
  • Radio Trunking Operators: Q-Trunk, One-2-One, and FleetCall

Radios per 100 inhabitants: na

Television per 100 inhabitants: 12.9 (1999)

Cable TV Subscribers: na

Home satellite dishes/antennas: 227,000 (1999)

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