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Swaziland

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NICI Policy
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Telecommunications Structure and Policy

The Swaziland Posts and Telecommunications Corporation (STPC) has been converted from a government department into a corporation in 1986. The Corporation reports to the Minister for Tourism, Environment and Communications, and is responsible for the operation, maintenance and development of postal and telecommunications services nationally. Added to these, are regulatory duties involving frequency spectrum management, type approval and licensing.

As part of its modernisation programme, STPC is currently engaged in the rehabilitation, expansion and upgrading of the telephone network. As an ongoing exercise, all transmission lines are being upgraded from analog to digital, ensuring clearer and more reliable connections.

Future prospects include:

  • spending an average of E 60m (around US$ 1 million) per annum over the next 20 years to further upgrade the infrastructure, increase the telephone density and ensure an orderly network expansion to effectively respond to service needs generated by national socio-economic growth.
  • the introduction in 1998 of a mobile telephony system with international roaming facilities.
  • planned Corporation restructuring, mainly separating the Telecommunications operation from the Postal Division and commercialising/liberalising the telecommunications business.
  • the installation of a Data Communication Network to  provide high speed data services. This is the beginning of a linkage to the information super highway.
  • the installation of card pay phones at strategic places throughout the country.
  • the introduction of Internet Cafes and telephone bureaus at the Mbabane and Manzini Post Offices.

The Internet Cafe at Manzini was officially opened in February 1998. Situated in the Post Office, the Internet Café is linked to UUNET's global network via Internet Africa's point-of-presence (POP) in Mbabane.

The tariffs (customer charges) for basic services for both Postal and Telecommunications for the financial year 1999/2000 have been reviewed. This has resulted in an increase of 7% for both telecommunications and postal services and the new charges have been effective from the 1st April 1999. Accordingly, the new tariffs look as follows  (where US$ 1.00 = E 6.22 as of May 1999):

PSTN installation charge US$ 26.00 (Residential) , US$  43.00 (Business)
PSTN rental per month US$ 2.23 (Residential), US$ 3.91 (Business)
PSTN three minute local call (up to 20 km) US$ 0.09
Long distance call (over 50 km) per 3 minutes 0.27
International call to South Africa per 3  minutes US$ 1.40
Leased line 64 kbps to South Africa US$ 452.00 (Service available to RSA)

Source: Swaziland Post and Telecommunication Corporation - April 1999

Cellular (Mobile) phone network

SPTC has issued in May 1997 an international tender for the launching of the first GSM network in the country. The successful bidder will enter into a joint venture with SPTC. The latter will own 51% of the equity, whereas the remaining will be shared by the strategic partner (30%) and the Swazi nation (19%). In 1998, MTN was awarded a license to install and operate a GSM cellular network as a joint venture with SPTC.

Card phone network

Plans are undeway to install card pay phones at strategic places throughout the country.

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ICT Networking Development

The University of Swaziland (UniSwa) is one of the major networking institutions in the country. UniSwa has been connected since December 1996 through a 64 Kbps analog to UniNet South Africa via Vets University in Johannesburg, South Africa. Plans exist to fiberlink all the major departments.

A RINAF Workshop on Internet Technologies was held at the University of Swaziland, Kwaluseni, December 9-13, 1996, following a request from the University to UNESCO/RINAF project. During the undertaking of the workshop, UniSwa was connected via an analog land-line leased from Swazi PTT and Telkom South Africa to UNINET, the South African academic network, at the University of the Witwatersrand. UniSwa experienced multiple connectivity problems which were attributed to the line quality and to the modems, and efforts to solve these had failed. The workshop has been highly instrumental  in solving these problems and sharing expertise in the technology.

The Sixth All Africa Telecommunications, Informatics and Broadcasting Conference was carried out between 19 and 23  of May 1997 in Swaziland. A CyberCafe was established to allow participants and visitors to learn, browse, e-mail and access to Internet. The wireless Internet link was organised by AFCOM with Transtel, South Africa for a 256 Kbit direct satellite connection to the backbone of the Internet in the United States. Twenty-five computers courtesy of ACER were swiftly installed and networked by Swaziland Computer Services. The rest of the Computers were provided by Real Image Internet connected to the Internet via 64 Kbit wire lines from Swaziland Posts and Telecoms.

There are currently 2 Internet Service Providers in Swaziland with points of presence in Mbabane and Manzini.

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ICT Partners and Projects

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