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Botswana

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NICI Policy
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Telecommunications Structure and Policy

Botswana Telecommunications Corporation (BTC) is a state-owned enterprise incorporated under the BTC Act of 1980 to provide all public telecommunications services in Botswana. Postal services were separated from public telecommunications operations prior to 1980. From 1980 to 1995, BTC was operated by UK-based Cable & Wireless under a management contract. Today, BTC has full internal control over the operations of the company and Batswana fill the vast majority of the key-management positions.The company has achieved a teledensity approaching 5.03, one of the highest in the SADC region. The physical network is comprised of nearly 100% digital switching and transmission systems. Besides fiber optic cable which became an integral part of the telecom network, BTC has also deployed one of the most extensive microwave networks in the continent linking most of the exchanges in the country. The company is considering VSATs (small aperture terminal satellites) to further increase rural connectivity.

The Ministry of Works, Transport and Communications issued a new national telecommunications policy paper in December 1995. The policy paper advocates among others the liberalisation of the sector, the participation of the private sector to increase resources and supply, and the setting up of a regulatory authority. These were embodied in two bills: Botswana Telecommunications Corporation (Amendment) Bill 1996 and Telecommunications Bill 1996, which passed into law in September 1996. The new legislation removed BTC exclusive rights over the provision of telecommunications services in Botswana. This opens the doors for competition in the sector.

The other measures of the legislation is the setting up of an independent regulatory body. Previously, BTC had been self-regulating. Consequently, the Botswana Telecommunications Authority (BTA) has been set up to oversee and regulate the sector. Radio frequency allocation, licensing and tariff setting are also the major functions of BTA. In July 1997, BTA has licensed BTC as a telecommunications provider and as a telecommunications infrastructure owner.

The government is interested in privatising BTC along with other parastatals, but no deadline has been so far announced.

Cellular (Mobile) phone network

The cellular mobile network has been liberalised with a maximum of two cellular radio operators. Following the submission of bids by five companies,  two operators were awarded cellular radio licences with GSM technical standard:

Mascom Wireless, a consortium with Telecom Portugal, Zimbabwe's DECI holdings (Econet, Zimbabwe) and   local Botswana firms.

The Botswana Telecommunications Authority chose the Vista consortium (Simply Cell), 51 percent owned by France Telecom subsidiary France Cābles et Radio (FCR), as operator of a national GSM wireless phone network, on December 1997. The Vista consortium was formed by FCR with local partners following the international call for tenders launched in July 1997 by the Botswana government. The network was launched in June 1999.

Both cellular operators were offered a 15 year license and went live by mid 1998. Mascom Wireless is to cover the area between Lobatse and Francistown as well as the North West corridor from Francistown to Shakawe via Orapa, Kasane and Maun, whereas Simply Cell will also cover the area between Lobatse and Francistown , and the Trans-Kalahari Highway up to Mamuno village on the Botswana-Namibia border.

The licensing conditions obliged both cellular operators to establish 500 public phones each in rural areas within 4 years of starting their operations. Other conditions given to the new entrants include submission of rollout plans, financial details and ownership (Source BMI-TechKnowledge Communication Technologies Handbook 1999, and 2000).

Data/VSAT

BTC's SkyPlus product provides VSAT networks for various applications including video conferencing, e-mail and telemedicine. BTC's broadband ISDN network is undergoing testing and will be officially launched in 1999.

On-Going Projects (Source BMI-TechKnowledge Communication Technologies Handbook 1999)

Rural telecommunications Development aims to increase access to telecommunications services in rural areas including the Barolong Region and Northern Tuli Block. Fixed WLL and virtual telephony will be implemented by main supplier Atio Corporation in a project financed by BTC and the Botswana Government.

Expansion of access lines to reach 160,000 connected lines by 2001 requiring the installation of 10 new exchanges annually.

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ICT Networking Development

Electronic mail started in 1988 at the University of Botswana. The introduction of Internet in Botswana has been delayed because of Botswana Telecoms Corporation (BTC) policy which obliged all links to go through its X.25 data network at a high cost. For a few years, UB could only afford an analog 9.6 Kbps link to South Africa through the pioneer ISP, Info Botswana - now IBIS - , then later a digital 64 Kbps line to CSIR, South Africa. The University of Botswana has been on full Internet access since 1997 following BTC's change of its policy after the pressure of demand became too great. The Library at the University has currently published its web site.

The National Institute of Development Research and Documentation (NIDRD) at the University of Botswana has been one of the active networking agencies in Botswana. It is both the UNESCO/IIP and UNECA national focal point.

The Department of Computer Science at the University of Botswana offers a two-year diploma programme leading to a Diploma of Computer Studies, and a three-year (post year 1) degree programme leading to a B.Sc. Degree in Computer Science. The Master of Library and Information Studies (MLIS) programme at the University of Botswana was started in 1994, replacing the Postgraduate Diploma in Library and Information Studies (PGLIS) programme which the Department had been offering since 1986.  The curriculum of the Master’s programme  takes a broader view of information work and relates it to the current problems of society, especially developing countries. The MLIS is a two-yea, full-time programme.

The Botswana Technology Centre (BTC) was established to promote science and technology through research and development, transfer of technology, policy development, support to industry, economic analysis, and informational and educational activities. These efforts are aimed at improving the quality of life of the citizens of Botswana, and supporting the economic development of the country. The Technology Information Department within BTC has three units: Communications, Computer and Information, and it ensures the use of advanced information and communication systems to provide quality service to its customers.

The HealthNet node in Botswana is based at the University of Botswana in Gaborone, and the main users are from the Ministry of Health, the Institute of Health Sciences, the Nyangabgwe Hospital, the University of Botswana and WHO.

Botswana has an established national development planning (NDP) process with 7-year cycle period. The current NDP8 cycle commenced in 1997 and ends in year 2003. At present, there is no national ICT strategy. The nearest in existence is the strategy for ICT deployment in the central government during the NDP8. The Strategy Statement defines a direction for Government in the successful exploitation of ICT in governance. A prime aim of the Statement is to ensure that ICT deployment is aligned closely to the strategic objectives and plans of Government.

The Strategy Statement for the current NDP8:

  • is targeted at helping on critical issues facing the Nation during NDP8
  • takes into account of the prevailing IT situation within Government
  • recognises the current feeling within Ministries of wanting to take more responsibility in directing and controlling their own IT facilities.

The Strategy Statement spells out the government vision for the NDP8 tagged "IT Vision 2003". The Vision reflects the demands and needs of Ministries to get support systems in place quickly, embodies the urgency to catch up in ICT after a slow start and addresses Government’s aspirations of becoming competitive internationally at the earliest opportunity.

The catch phrase in the Strategy Statement is stated as getting ICT right during NDP8, with quality and sustainability as underpinning factors, that will contribute to a ‘fitter’ Government.

ICT development in Botswana has been going on with full commitment of the government which is demonstrated in the provision of an enabling environment, as well as increasing investment on ICT in the public sector. However, there is an urgent need to address the issues of the absence of a national ICT policy/strategy as well as the shortage of human resources, which may impose an unimaginable limit on what returns on investment can be obtained.

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ICT Partners and Projects

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