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Kenya

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NICI Policy
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Telecommunications Structure and Policy

From the year 1948, the East African Posts and Telecommunications Corporation covered Kenya, Uganda and Tanzania (formerly Tanganyika). The Kenya Posts and Telecommunications Corporation (KPTC) was then formed by an Act of Parliament in 1977 following the collapse of the East African Community. To date KPTC remains the sole governmental corporation in Kenya to provide postal and telecommunication infrastructure and services.

The exchange capacity has grown from 88,000 lines in 1977 to nearly 384,000 lines in 1998, and the number of connected lines has grown from 63,000 to over 271,800 lines.

The network is 95% automatic and the digitalisation process covers about 54% of the exchange. Transmission links are undergoing the same process. This includes the major digital link from Nairobi to Mombassa which is now in operation, and the Western and Eastern links which are in progress. On the international services side, the second international gateway project, Kericho Earth Station, was completed in 1995, and the expansion of the international exchange and Longmont Earth Station is underway. In April 1996,  KPTC launched a high-speed digital data circuit service known as KENSTREAM. Other services in due course include a VSAT known as KENSAT, and an INMARSAT known as SAFARISAT.

Value added services such as VSAT, packet switching and leased lines are under the monopoly of KPTC, while paging is a private monopoly. There is virtually no competition with KPTC except international services offered by call-back operators which Kenya has declared illegal through notice to ITU.

In 1996, the government adopted a policy framework paper, "Economic Reforms 1996-1998", with support from IMF and the World Bank. The paper outlines the national strategy and key economic reforms to be implemented up to the end of 1998. One component of the reforms relates to the liberalisation and restructuring of the telecommunications sector, namely:

  • separation of postal and telecommunications services;
  • selling of 30% shares to a strategic investor and public flotation;
  • joint ventures for cellular phone; and
  • liberalisation of pay-phones and VSAT.

In January 1997, the Ministry of Transport and Communications wrote a Postal and Telecommunications Policy Statement. The latter tries to map out the orderly expansion and modernisation of the telecommunications sector up to the year 2015 by including specific targets for telephone penetration, privatisation, market structure, etc.

Two bills prepared by the government, namely the Kenya Communications Act and the Postal Corporation Act, have become operational as of July 1999. A nine-man transitional management committee was appointed to liquidate the Kenya Posts and Telecommunications Corporation (KPTC). This allowed the separation of postal and telecommunications services and the restructuring of KPTC into three entities: Telecoms Kenya Ltd., Kenya Postal Corporation, and Communications Commission of Kenya (CCK), the latter acting as the licensing and regulatory authority of the government.

The privatisation of KPTC is one of the pre-conditions for the resumption of talks on a US$ 205 million IMF loan package for Kenya under the fund's Enhanced Structural Adjustment Facility. The deal was suspended in July 1997 pending Kenya's completion of several prerequisites. The Communications Commission of Kenya (CCK) has meanwhile began operations with the publication of an international tender for people willing to invest in the cellular phone domain in the country.

Cellular (Mobile) phone network

The provision of cellular mobile service is fully controlled by KPTC, even though there are plans to liberalise the market, through a joint venture company with Vodafone (UK). The GSM service was launched in 1997 under the name Safaricom, and it operates side by side with the existing analogue system, ETACs (Enhanced Total Access Communications). ETACs covers most of the densely populated areas on a non-continuous basis while the GSM service is confined to Nairobi with plans to expand gradually to other parts of the country. They have a combined capacity of 8,000 lines with connections to 5,300 subscribers as of 1998.

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ICT Networking Development

Little has been done in the area of national networking and use of information and communication technologies due to the lack of institutional support from the government and the tight controls on the communications sector.

Center for Women in Information Technology and Economic Research (CWITER): This is an electronic support initiative, dedicated to educating, strengthening and magnifying the impact of African women's organisations and NGO's through the promotion of electronic communication use in East Africa. It educates and empowers, African women organisations and NGOs in information technology and economic issues. CWITER's major objective is to create and facilitate a global network of women and the NGO community in Kenya who have a commitment to enhance their own organisations and others through effective use of electronic communication. To attain this goal, CWITER is committed to the following:

  • Create Technology Awareness
  • Bridging the Information Gap
  • Information Resources
  • Problem Highlights
  • Capacity Building
  • Conferences

The African Regional Centre for Computing (ARCC) is a registered, non-governmental organisation (NGO) whose main objective is to promote the development and use of computing and communication technologies in Africa, with an initial focus on Kenya. ARCC is sponsored by KARI-ODA (Kenyan Agricultural Research Institute - Overseas Development Agency). ARCC's activities include high-level computer training, research and consultancy, promotion of computer literacy, facilitation of collaborative computing education and research, and fostering of links and communications between the computing industry, academia, NGOs, policy making institutions and other key sectors.

MIPS Inc. is a full service information technology firm incorporated under the laws of Kenya. MIPS specialises in turn-key information technology solutions for small and large firms. Its areas of expertise include:

  • Local Area Network Technologies
  • Internet Technologies
  • Management Decision Support Systems
  • Financial Information Technology
  • Relational Database Management Systems
  • Business Office Application Software

MIPS Inc. was founded by Kenyan graduates of the Massachusetts Institute of Technology with the goal of offering their past experience as professional information technology consultants to individuals and businesses in Kenya. The company also runs a Netcafe which provides not only e-mail and Web surfing but also a complete suite of state-of-the-art office solutions. These include first-class desktop publishing complete with photo-quality color printing for all corporate document needs, photocopying, document scanning and faxing.

The Environment Liaison Centre International (ELCI) node is a Fidonet system designed to serve the NGO world, groups working on development-related areas, relief and church-based organisations, etc. The aim is to empower these organisations in communications to enable them to exchange information with other organisations. ELCI has recently closed its e-mail services mainly due to the rise of commercial ISPs.

The HealthNet node in Kenya is based at the University of Nairobi and was one of the first e-mail providers in the country. The node has over 350 users in the country, including users from the Network of AIDS Researchers in Eastern and Southern Africa (NARESA), the Kenya Medical Research Institute, the Nairobi Hospital, the University of Nairobi, the Ministry of Health, etc.

The International Centre for Research in Agriculture and Forestry (ICRAF) and the International Livestock Research Institute (ILRI), both located in Nairobi, have their own direct links to the US for full Internet access as well as voice calls to other sister CGIAR (Consultative Group for International Agricultural Research) centers. The International Centre for Insect Physiology and Entomology (ICIPE) has secured a 64 Kbps leased line to the Internet Service Provider, Africa Online. ICIPE will host the African Pest Management Network supported by USAID and other organisations.

A RINAF regional training course for Internet system administrators was held at the Faculty of Information Sciences at Moi University in Eldoret, Kenya, from 24-28 February 1997. The training course  aimed to create a nucleus of Internet system administrators who are in charge with the installation, management and maintenance of the RINAF nodes of eastern Africa. They will also be committed to spread their acquired networking knowledge to users inside their own institutions and to the research and academic institutions involved in the project.

The following major institutions have provided their support to the development of ICT human resources in Kenya:

  • The Jomo Kenyatta University of Agriculture and Technology (JKUAT) offers undergraduate programs leading to a university diploma and a bachelor degree in electrical and electronic engineering.

  • The University of Nairobi offers an undergraduate program in computer technology leading to a Bachelor Degree in Computer Science.

  • Moi University has an active Faculty of Information Sciences with a unique degree programme in Information Sciences. The University is also the RINAF (Regional Informatics Network for Africa) focal point.

  • JKUAT-Micro Mini Systems Information Technology Centre is a joint venture established in 1996 between Jomo Kenyatta University of Agriculture and Technology and Micro Mini Systems, Inc. (MMS) of Nebraska, USA, with a view to drawing upon the strengths of each partner for the delivery of quality information technology training solutions. The center has so far trained 600 students in areas ranging from general computer exposure to advanced PC maintenance and programming courses.

Full Internet services were established in 1995 by some companies despite the objections of  KPTC printed in national newspapers. KPTC then inhibited the liberalisation of the market by imposing the requirement of a licence and the payment of a provisional license fee for five years of Kshs 500,000 payable in advance, and an operating fee for one year at 1% of the gross turn-over, or as an interim measure, at Kshs 250,000. Moreover, ISPs must be 70% locally owned.

Despite all the obstacles, Kenya now has the largest Internet community in sub-Saharan Africa, with some estimates as high as 25,000 users. KPTC has established a nation-wide 2MB Internet backbone with a hub in Nairobi and extending to Nyeri, Mombassa, Nakuru and Kisumu. Currently, 15 Internet Service Providers are operating in Nairobi, Kenya, and  some of them have points of presence in secondary cities.

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ICT Partners and Projects

US Leland Initiative: As part of the initiative, and "Internet as a Tool for Development" Course has been completed by the USAID Regional and Kenyan Bi-lateral Missions.

Rural Telecommunications Field Trial and Commercialisation Pilot Project: The overall objective of this project, funded by InfoDev Program, is to assist the Government of Kenya to establish the technical, policy, and financial elements of a successful liberalised rural telecommunications service delivery strategy. The project will promote commercial service development, helping to accelerate and strengthen the role which telecommunications can play in enabling rural development in Kenya.

The Youth Leadership Program for Information and Communication Technologies for Community Development seeks to prepare and deploy youths from various communities to popularise and transfer skills on how to use ICTs for community development. Initially, the project targeted four countries: Kenya, Uganda, Tanzania, and Nigeria. The International Development Research Center (IDRC) will take the lead in organising a workshop which will serve as a forum for various African and Canadian experts to discuss the project and the modalities of its implementation.

The Jomo Kenyatta University of Agriculture and Technology (JKUAT) is the Kenyan participant in the InfoDev/World Bank African Virtual University. This a is a US$1.2 M project using the power of modern information technologies such as satellite technology to deliver distance education to pupils in 25 sites.

As part of the African Highlands Initiative (AHI) of the Association for Strengthening Agricultural Research in East and Central Africa (ASARECA), an exploratory study has been undertaken to assess the potential of ICTs in rural communities in Maseno, Kenya.

The East Africa Co-operation (EAC) is planning a high-speed digital backbone linking Kampala, Nairobi and Dar es Salaam by 2001. The European Investment Bank financing of US$ 41 million has been arranged for the project, with another US$ 9 million being provided by the East African Development Bank, and a further US$ 16 million contributed by the three East African Telecom operators.

IDRC-Acacia, ITU and AFRALTI, all in Nairobi, Kenya, will collaborate  to develop the first of the African Centres of Excellence to address education and research in rural connectivity and universal access. The education programme will raise the awareness of senior African telecommunications executives, managers and technical specialists to the issues, experiences, and best practices associated with connectivity in African rural communities. The key characteristics of the collaboration are stated:

  • It will support the ITU Centres of Excellence programme;
  • it will be supported by private sector partners in Canada and Africa; and
  • it will serve to amplify the growing body of knowledge developing in Africa through programmes such as IDRC's Acacia initiative.

The collaboration will see the creation of a Centre of Excellence in Rural Connectivity at AFRALTI. AFRALTI (African Advanced Level Telecommunications Institute) is the ITU-sponsored training centre which was established with the aim of developing the telecommunications market in Africa, as well as training policy makers and regulators in the development of national priorities and regulation. A similar ITU-sponsored training centre known as ESMT, international telecommunication high school, has also been established in Dakar, Senegal.

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