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Services

Services provided at the UNCC-AA include:

Planning and Servicing of conferences and exhibition events

UNCC-AA provides a high standard meeting planning and servicing for all events.  Planning work starts with allocating appropriate rooms/spaces and extends to arrangement of all logistical requirements so as to ensure prompt and efficient in-session services for each and every event.  

For the smooth implementation of the ‘one-stop-shop’ concept, clients’ logistical requirements such as catering, technical support, and security are coordinated to ensure well-organized and successful events.  Furthermore, clients get one point-of-contact for all their needs.

Over the years, client satisfaction has been proven with numerous events hosted at UNCC-AA, including high-profile ones such as the Third International Conference on Financing for Development, High level event on the Humanitarian situation in Ethiopia, the ICAO Global Aviation Training and Train Air Plus Symposium, World Hydropower Congress; amongst others.  In general, UNCC-AA has been a host to several international association and corporate as well as government and non-governmental events.

Catering

Meeting everyone's satisfaction is catering for all occasions.    Further to the spacious areas suited to banquets and grand receptions, at the UNCC-AA, an elegant partitionable dining room offers a variety of menus, all expertly prepared at the UNCC-AA's extensive kitchens that are equipped to handle all styles of cooking - from champagne reception to gala banquet!

Sheraton Addis, the luxury Collection Hotel, provides corporate catering at the UNCC-AA along with a wide range of supplementary services.  With the proven track record of over 18 years and a capacity to serve guests at distinguished levels, Sheraton offers flexible and reliable catering service that reflects the needs of clients at the UNCC-AA.  Whether you are organizing a corporate function, a seminar, a cocktail party or meal we ensure that all meetings and events are supplied with fresh, quality food and beverages through providing an extensive range of menu options.

Interpretation service

​Interpretation service is arrangement of simultaneous, consecutive, whispering and escort/liaison interpretation services for all of UNECA's meetings, missions, conferences and official side events, seminars, and workshops at headquarters, and for its sub-regional offices (SROs).

Link to interpretation guidelines

Printing Service 

At the UNCC-AA, an award-winning printing service is offered based on clients’ demands.

Protocol and Visa

Our Protocol and Visa Unit provides airport meet and greet, hotel accommodation and visa services as well as booking of VIP Lounge at Bole International Airport.

​​Ethiopian Ministry of Foreign Affairs authorizes the use of VIP lounge at Bole International Airport, depending on the rank of the official. If the guests qualify, Protocol can be approached to facilitate the use of the VIP lounge. In principle, foreign embassies accredited to Ethiopia are taking care of their respective Ministers and high officials. ​

​This relates to airport meet and greet service for newly recruited international staff members, as well as event participants.  It involves providing assistance with immigration formalities, luggage identification, and ground transfers to hotels.  ​

Rates are negotiated with selected hotels in Addis Ababa to serve as corporate rates.  Based on the request of travelers (sponsored conference participants), hotel booking is made.

Visa Service

Processing of​ Ethiopian residence IDs, multiple entry visas, tourist visas, visas on arrival, as well as visa requests for UNECA officials travelling abroad​ are taken care of.

UNCC-AA -  ICT services

ICT services include the following:

  • Internet access – cable and Wi-Fi
  • WebEx
  • Video Conferencing
  • Live streaming (Conference Rooms 1 and 2)
  • Full IT support

Health Care

UN Health Care Center provides emergency medical services to those conference participants that are in need of medical support 24x7.

Security Services

The UNCC-AA is a secured environment.  Very well trained UN security personnel provide security service supported by a variety of modern technologies.

Business Center and the UNCC-AA Memorabilia

The Business Center of the UNCC-AA offers various services for meeting participants including memorabilia items on sale basis.   Services include: black-and-white and color-print, scanner and related services.